Your Privacy
Our Top Priority

1. Introduction & Scope

CK444 CIM is a trusted online gaming and betting platform for players in Bangladesh. We understand how valuable your personal data is, and keeping it secure is our responsibility.

This Privacy Policy explains what data CK444 CIM collects, why it is collected, how long it is retained, and what rights you have over your information. We want you to use our platform with complete transparency.

This policy applies to CK444 CIM's website, mobile site, and all associated digital services. If you follow a third-party link, that site's own privacy policy will apply, not CK444 CIM's.

2. What Information We Collect

CK444 CIM collects two types of data — information you provide directly, and data generated automatically through your use of the platform.

3. How We Use Your Information

CK444 CIM uses your data only for specified purposes. It is never used for anything unnecessary or unauthorized.

• Account Management: To create, verify, and maintain your account.
• Payment processing: To process deposits and withdrawals securely.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Contact: For important updates, transaction confirmations, and support.
• Service Improvement: To analyze user experience and improve CK444 CIM.
• Legal Obligation: To comply with applicable laws and regulations.

CK444 CIM never sells your data to third parties for advertising. Any promotional messages we send will always be about CK444 CIM's own offers.

4. Information Sharing Policy

CK444 CIM does not generally share your personal data. However, disclosure may be necessary in the following limited circumstances:

• Payment Providers: Necessary information is shared with Mobile Pay, Nagad, and Rocket to process betting payments.
• Law Enforcement Agencies: We may be required to share data in response to a court order or valid legal request.
• Technology partners: Server hosting and security service providers – all bound by strict confidentiality agreements.
• Business Restructuring: In the event of a change in ownership of CK444 CIM, data may be transferred to the new owner, but this policy will remain in effect.

5. Cookies & Tracking Technologies

CK444 CIM uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience on future visits.

• Essential Cookies: Login status, session management – the site cannot function without these.
• Functional Cookies: Remembers your preferred language and settings.
• Analytics cookies: Helps us understand which pages get the most traffic – all data is fully anonymized.

You can block cookies through your browser settings, though doing so may affect the functionality of certain CK444 CIM features.

6. Data Security Measures

CK444 CIM uses industry-leading technology to protect your information. Our security operates across multiple layers.

• TLS/SSL encryption applied to all data transmissions.
• Sensitive data stored in databases is encrypted.
• Regular security audits and penetration testing.
• Two-factor authentication (2FA) is available.
• Automated alerts for suspicious activity.
• Restricted access – only authorized staff can access specific data on a need-to-know basis.

7. Data Retention Period

CK444 CIM retains your data only for as long as necessary. Even after account closure, certain information may need to be retained to meet legal obligations.

• Active account data: retained for as long as the account remains active.
• Transaction records: minimum 5 years (in compliance with financial regulations).
• KYC documents: up to 3 years after account closure.
• Log files: up to 12 months.

Once the applicable retention period has passed, CK444 CIM securely deletes your data or anonymizes it so that you can no longer be identified.

8. Your Rights

You have several important rights regarding your personal data at CK444 CIM.

• Right to Know: You may ask to see what information we hold about you.
• Right to Rectification: You may request corrections to any incorrect or outdated information.
• Right to Erasure: You may request deletion of your data unless we are legally required to retain it.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Data Portability: You may request a copy of your data at any time.

To exercise these rights, email us at support@ck444cim.app. We typically respond within 30 days.

9. Protection of Minors' Privacy

CK444 CIM is strictly for users aged 18 and above. We do not knowingly collect data from minors.

If a minor has registered using a false age and we become aware of this, the account will be immediately closed and all associated data deleted.

10. Changes to Privacy Policy

CK444 CIM may update this Privacy Policy from time to time. For significant changes, we will make every effort to notify users via mobile or email.

• The date of any changes will appear at the top of the page under "Last Updated".
• Continued use of the site after any changes means you accept the updated policy.
• We recommend checking this page regularly.

11. Contact Us

For any questions, complaints, or to exercise your rights regarding this Privacy Policy, please get in touch with us.

We typically respond within 24–48 hours. Complex matters may take a little longer, but we will always keep you informed.